How do I dispute a charge?

All disputes and other requests should be made directly via the Submit a Request Form below and our support team at will get back to you as soon as we can.

How do I cancel my membership?

Billing is immediate, but there is a 9-day trial period where if you decide to cancel you will receive a full refund. You can also of course cancel your membership at any time from your Members management page. There are no refunds for memberships past the 9-day trial period, and there is no partial or[…]Read More

How does the billing cycle work?

Premium Supporters Membership fees are charged bi-monthly on a recurring basis, always on the same day of the month as when you originally signed up. (That’s $81 for 3 months or $27 per month)

Who processes and stores my credit card?

We work with to securely process credit card payments. Stripe processes billions of dollars in payments every year, and your information will be secure. Learn more about Stripe’s security policies.